Interview with Avinash Chandarana, Head of MCI Institute, MCI Group, May 22, 2020
3 Takeaways
- The COVID-19 crisis has suddenly put MCI Institute at the center of MCI Group since its accumulated experience in digital learning can be leveraged to help its clients to engage their audience by digital/virtual methods. And AI recommendation engine can automate and personalize engagement experience to scale-up the impact.
- L&D professionals should have these capabilities:
- Can find, synthesize and curate contents according to objectives
- Know how to use AI to drive learning for business goals/strategies
- Become a performance consultant for business units
- Know how to measure the impact of learning programs
- Because of AI, the MCI L&D team only needs two persons, they also de-centralize L&D to enable each business unit to create their own learning programs for their needs.
Watch the recording here.
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